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Configure
The Configure Phase of OPTAS®
is designed to identify solutions to the business problems that
were identified in the Discover Phase. A disciplined methodology
that is based on "Total Systems Thinking" is deployed
here. Experience has shown that even when the performance of
an individual business process is optimized, the overall performance
of the total system may be sub-optimized, because of the relationships
that exist between individual business processes.
The Configure Phase is summarized in the following graphic:

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